Protecting Your Personal Data
Is Our Priority

Introduction and Scope of Policy

This Privacy Policy is issued by jqk868 ("we", "platform" or "jqk868") and applies to all users who access the website jqk868.onl and the services provided on it. This policy describes our practices regarding the collection, use, disclosure and protection of your personal information.

By registering an account, accessing the platform or using any jqk868 service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform.

Categories of Personal Information We Collect

jqk868 collects your personal information in various circumstances when you interact with our platform. The categories of information we collect include:

• Account registration information such as username, encrypted password, email address and mobile phone number.
• Identity verification information including full name, MyKad or passport number, date of birth and nationality — required to comply with licensing compliance requirements.
• Financial information such as preferred payment methods (Touch 'n Go eWallet, DuitNow, FPX, ShopeePay, or cryptocurrency), deposit and withdrawal history, and transaction records.
• Technical information such as IP address, browser type, device operating system, session data and activity logs.
• Usage information such as betting records, games played, login frequency and account settings preferences.
• Any additional information you voluntarily provide when communicating with our customer support team.

We only collect information that is genuinely necessary for the stated purposes. We do not collect sensitive information such as medical records or biometric data unless specifically required by the relevant regulatory authority.

Purposes for Using Personal Information

The personal information we collect is used solely for legitimate purposes related to the operation of the jqk868 platform, including:

• Creating and managing your member account on the jqk868 platform.
• Processing deposits, withdrawals and other financial transactions securely and accurately.
• Verifying your identity to meet international licensing compliance requirements and to prevent fraud.
• Providing responsive and effective 24/7 customer support in Malay and English.
• Sending important notifications regarding your account, promotions, bonuses and policy changes.
• Improving the user experience through analysis of usage patterns and player feedback.
• Detecting and preventing fraudulent activity, money laundering and platform misuse.
• Complying with legal obligations and regulations applicable to jqk868 operations.

Sharing and Disclosure of Information to Third Parties

jqk868 does not sell members' personal information to any third party. However, there are limited circumstances in which we may need to share your information:

• Authorised payment service providers for processing your financial transactions, including e-wallet providers, FPX services and supported cryptocurrency platforms.
• Game software providers and third-party platforms that supply game content on jqk868, to the extent required for technical operations.
• Regulatory authorities, law enforcement agencies or courts when such disclosure is required by law or a valid court order.
• IT and technical infrastructure service providers that assist us in operating and maintaining the platform securely.

All third parties we work with are bound by strict data protection agreements and are prohibited from using your information for any purpose other than the services they provide to us.

Security Measures and Data Protection

jqk868 implements a range of comprehensive technical and organisational measures to protect your personal information from unauthorised access, loss, destruction or accidental disclosure:

• Data encryption using SSL protocols during the transmission of information between your device and our servers.
• Strict access controls with multi-factor authentication for internal accounts that handle customer data.
• Regular security audits and penetration testing to identify and address system vulnerabilities.
• Ongoing staff training on data protection and privacy best practices.
• Structured incident response procedures to ensure any data breach is handled quickly and effectively.

While we take reasonable precautions, no security system can be guaranteed 100% risk-free. You are responsible for keeping your jqk868 account password and login details confidential.

Your Rights Regarding Personal Data

As a data subject, you have the following rights regarding the personal information we hold:

To exercise any of the above rights, please contact the jqk868 customer support team via live chat or email. We will process your request within a reasonable timeframe.

Use of Cookies and Tracking Technologies

jqk868 uses cookies and similar tracking technologies to improve the user experience on our platform. Cookies are small data files stored on your device when you visit our website.

We use cookies for the following purposes:

• Essential cookies required for basic platform functions such as login authentication and session management.
• Performance cookies to analyse how players use the platform for the purpose of service improvement.
• Preference cookies to remember your settings and choices for future visits.

You can control and delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the jqk868 platform.

Personal Data Retention Period

jqk868 retains your personal information for as long as your account is active or as long as necessary to provide services to you. We may also retain data for a longer period if required by law, regulations or legitimate operational needs.

After an account is closed at your request or due to a terms violation, we will retain certain information for a set period to fulfil compliance obligations, resolve any outstanding disputes and prevent fraud. After that period ends, your data will be securely disposed of.

Cross-Border Data Transfers

As a platform operating under international licensing, your personal information may be processed or stored on servers located outside Malaysia. In any such circumstances, jqk868 ensures that such data transfers are carried out with appropriate protection mechanisms and in compliance with accepted privacy standards.

We take all reasonable steps to ensure that your data remains safe and protected regardless of where it is stored, and that the receiving parties are bound by security standards that are equivalent or higher.

Changes and Updates to the Privacy Policy

jqk868 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform operations. The effective date of the latest version is shown at the top of this document.

When we make material changes, you will be notified via a notification in your account or through your registered email. Continued use of the jqk868 platform after changes are notified is considered your acceptance of the updated Privacy Policy.

How to Contact Us About Privacy

If you have any questions, concerns or complaints about how jqk868 handles your personal information, or if you wish to exercise any of your privacy rights, please contact our team: